Bbb Complaint Template

Bbb Complaint Template

The BBB Complaint Form is a tool that consumers can use to report issues with businesses. This form allows individuals to share their experiences and seek resolution for problems encountered. Understanding how to effectively use this form can lead to better outcomes in addressing customer concerns.

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When consumers encounter issues with a business, they often seek a resolution that is both fair and efficient. The Better Business Bureau (BBB) Complaint Form serves as a vital tool in this process, allowing individuals to formally express their grievances and seek assistance. This straightforward form captures essential details, such as the nature of the complaint, the business involved, and the desired outcome. By providing a clear and concise account of the situation, consumers can help the BBB facilitate communication between themselves and the business in question. Additionally, the form encourages users to include any relevant documentation or evidence to support their claims, which can significantly enhance the effectiveness of the complaint. With a user-friendly layout, the BBB Complaint Form not only empowers consumers to voice their concerns but also promotes accountability among businesses, fostering a marketplace where ethical practices are prioritized.

Bbb Complaint Sample

 

 

 

 

COMPLAINT FORM

 

 

 

 

 

Better Business Bureau serving Alaska, Oregon & Western Washington

 

 

 

 

Your privacy is important to us. Our privacy policy can be found at www.bbb.org or by contacting us.

 

 

With Trust

Your Better Business Bureau recommends filing your complaint online at www.bbb.org.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IMPORTANT: COMPLETE ALL FOUR SECTIONS

 

 

 

COMPANY NAME

 

CONSUMER NAME

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COMPANY ADDRESS, CITY, STATE, ZIP

CONSUMER ADDRESS, CITY, STATE, ZIP

 

 

 

 

 

 

 

 

 

COMPANY EMAIL

 

CONSUMER EMAIL

 

 

 

 

 

 

 

 

 

 

COMPANY PHONE #

 

CONSUMER HOME PHONE #

 

CONSUMER WORK PHONE #

 

 

 

 

 

 

 

 

 

2

DATE PROBLEM OCCURRED

 

DATE(S) YOU COMPLAINED TO

 

TO WHOM:

 

 

 

 

CO.

 

 

 

 

 

 

 

 

 

 

 

 

PRODUCT/SERVICE

 

BRAND NAME

 

MODEL NAME OR NO.

 

 

 

 

 

 

 

 

ORDER, CONTRACT, ACCOUNT # (if applicable)

IF ADVERTISING INVOLVED, WHERE/WHEN

 

 

 

 

 

 

 

 

AMOUNT INVOLVED

 

NAME OF SALESPERSON

 

 

$:

 

 

 

 

 

 

 

3

WHAT IS YOUR COMPLAINT? If you have any relevant documents such as contracts, receipts, or cancelled checks, please include a copy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

WHAT IS THE EXACT ADJUSTMENT YOU ARE REQUESTING FROM THE COMPANY?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TO THE CUSTOMER: MAIL THIS

 

 

 

 

 

 

COMPLETED AND SIGNED FORM

CUSTOMER SIGNATURE

 

 

 

BACK TO YOUR BBB. YOUR

 

 

 

 

 

 

SIGNATURE GIVES BBB

 

 

 

 

 

 

 

 

 

 

 

 

PERMISSION TO RELEASE THIS

DATE

 

 

 

 

 

INFORMATION TO REGULATORY

 

 

 

 

 

 

 

 

 

 

 

AUTHORITIES AS NECESSARY.

 

 

 

 

 

P.O.Box 1000 DuPont, WA 98327

Alaska: (907)562-0704 Oregon: (503)212-3022 Washington: (206)431-2222 or (253)830-2924 Fax: (206)431-2200

The text of your complaint will be publicly posted on the BBB Website (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.

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Key takeaways

Filling out the BBB Complaint form can be a straightforward process if you keep a few key points in mind. Here are some essential takeaways to help you navigate the process effectively:

  1. Be Clear and Concise: When describing your complaint, stick to the facts. Use straightforward language to explain the issue without unnecessary details.
  2. Provide Supporting Documentation: Attach any relevant documents, such as receipts, emails, or photographs. These can strengthen your case and provide clarity.
  3. Include Your Contact Information: Ensure that your contact details are accurate. This allows the BBB and the business to reach you for follow-up or resolution.
  4. Follow Up: After submitting your complaint, monitor the status. You can check in with the BBB to see if there have been any updates or responses from the business.

Taking these steps can help ensure your complaint is processed smoothly and effectively. Your voice matters, and using the BBB Complaint form is an important way to seek resolution.